Privacy Policy
Last updated: July 2026
1. Introduction
TUOHK Pty Ltd ("we", "us", or "our") operates the tuohk.com website and the TUOHK companion app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our app.
2. Information We Collect
We may collect personal information that you voluntarily provide, including your name and email address when you sign up for our mailing list, submit a contact or feedback form, or purchase a product. We also collect standard server log information (IP address, browser type, pages visited) for analytics purposes.
3. How We Use Your Information
We use the information we collect to: send you updates and news about TUOHK; respond to your enquiries; process and fulfil your orders; improve our website and app; and comply with legal obligations. We do not sell your personal information to third parties.
4. Email Communications
If you sign up for our alumni mailing list, you will receive updates about TUOHK. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at info@tuohk.com.
5. Data Storage
Your data is stored securely using Supabase, a cloud database provider. We implement reasonable security measures to protect your information against unauthorised access, alteration, disclosure, or destruction.
6. Cookies
Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly if you disable cookies.
7. Third-Party Services
We use third-party services including Stripe for payment processing and Google Analytics for website analytics. These services have their own privacy policies and we encourage you to review them.
8. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at info@tuohk.com. We will respond to your request within 30 days.
9. Children's Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the website after changes take effect constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: info@tuohk.com